Warranty Information

Service & Warranty Booklet

And because this Extended Limited Warranty is a product fully backed by Mercedes-Benz, you can have complete confidence that it offers a premium level of coverage when compared to aftermarket alternatives.

Mercedes-Benz Extended Limited Warranty offers several term options so you can choose the coverage that best suits your needs. Based on your vehicle model, you may choose to extend your warranty coverage with an additional 1, 2, or 3 years from the original 48-month/50,000-mile New Vehicle Limited Warranty start date – with options for either a 75,000, 100,000, or 125,000 total accumulated miles.

Additionally, Mercedes-Benz Extended Limited Warranty coverage may be purchased at any time prior to the expiration of your original New Vehicle Limited Warranty.* Payment options are similarly flexible: you may choose to prepay the entire Extended Limited Warranty amount up-front, or include the cost in your monthly financing payments. Your dealer can work with you to help determine the approach that will best fit your needs.

With Extended Limited Warranty there’s no complicated paperwork to process, no deductibles and no hassles.

As a Mercedes-Benz Extended Limited Warranty customer, you will enjoy the uncommon level of service and care that can only be found at authorized Mercedes-Benz Dealerships. Mercedes-Benz trained service professionals can help ensure your vehicle is cared for with the superior attention to detail it deserves.

Your vehicle – and you – will benefit from:

• The best possible service using specially-designed Mercedes-Benz diagnostic processes and tools
• Genuine Mercedes-Benz Parts for any needed replacement or augmentation.

Download Extended Warranty Brochure

As long as the condition is a warrantable defect and the vehicle is still within the Limited New Vehicle Warranty period, and all repairs are performed at an authorized Mercedes-Benz Dealership, you may be reimbursed up to $300 per day* for actual documented expenses – for up to three days – including the costs of meals, lodging, and substitute transportation.

Every vehicle is backed by one of the most comprehensive certified Pre-Owned warranties available — now with unlimited mileage.

Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. For starters, it´s covered by any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty.

Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months — now, with unlimited miles. For those MBCPO vehicles that are no longer covered by the New Vehicle Warranty, the MBCPO Limited Warranty takes effect at the time of delivery.

Coverage extends to the engine and powertrain, steering, suspension, brakes (excluding wear of discs and pads), electrical system, climate control system, and more.**

Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the standard MBCPO Limited Warranty — which now runs for 1 year with unlimited miles, starting when your vehicle’s original 4-year/50,000-mile* Mercedes-Benz New Vehicle Limited Warranty expires.

So that you can continue to enjoy unparalleled peace of mind when the CPO Limited Warranty ends, our Mercedes-Benz Certified Pre-Owned Extended Limited Warranty program offers additional coverage for either 1 or 2 years — now with unlimited miles.

Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide. And warranty work will be done using Genuine Mercedes-Benz Parts.

Unlike many other Pre-Owned warranty programs, the Mercedes-Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for warranty-covered service, parts, or labor.

Advanced Electronics (Coverage of most advanced electronic components including COMAND®, navigation system, SIRIUS Satellite Radio, Modular Control System (MCS), and CD player.)

Steering (Covers most elements of the power steering system. Excludes some hoses.Suspension Coverage of most of the vehicle’s suspension pieces and the Adaptive Damping System (ADSII), if so equipped.)

Brakes (Covers most elements (excluding wear of discs and pads), including the standard Antilock Braking System (ABS).)

Electrical Systems (Covers various electrical systems, includes most motors, gauges, connectors, switches, sensors, regulators, and relays.)

Climate Control System (Coverage applies to certain items of the vehicle’s Tempmatic or automatic climate control system, including the system’s air conditioning and heating assemblies.)

Central Locking System (Covers various actuators, switches, and linkages, plus remote transmitters (excluding batteries) and receivers for the remote locking system.)

Convertible/Retractable Top Systems (The top-actuation systems and roll bar mechanisms are fully covered.)

Other Components (Additional covered components include front and rear windshield wiper linkages, power seat drive cables, seat belt assemblies, sunroof cables, window regulators and, if applicable, the pneumatic door and trunk closing assist systems. For exact details on Extended Limited Warranty coverage, please consult with your Mercedes-Benz Certified Pre-Owned Representative.)

Towing and Trip Interruption Reimbursement (As with the standard MBCPO Limited Warranty provides free towing to the nearest Mercedes-Benz Dealership in the event of a covered breakdown, as well as MBUSA’s Trip Interruption reimbursement program.)

Engine & Powertrain (Engine coverage includes most major engine components including control module, intake, and exhaust manifolds, turbocharger, supercharger, and all internally lubricated parts, seats, and gaskets. See the MBCPO Limited Warranty Booklet for complete listings. Powertrain coverage includes transmission and rear axle. If your MBCPO vehicle is equipped with 4MATIC®? all-wheel drive or any other Mercedes-Benz traction and stability enhancements (ASD, ASR, 4-ETS, ESP®), those systems are covered as well.)

Transmission (Coverage includes most major transmission components including control module, casing, clutch disc, pressure plate, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.)

Rear Axle (Coverage includes most major rear axle components, including bearings and hubs, drive shaft, drive shaft center bearing, axle side shafts, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.)

Stability Enhancement (Coverage includes hydraulic unit for ABS and 4-ETS systems, charging pump, pressure reservoir, control module, and vehicle speed sensors.)

4MATIC® All-Wheel Drive (Coverage includes most major all-wheel drive components including front axle and shaft, center section, bearings, hubs, speed sensors, control module, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.)

If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.

Your Mercedes-Benz Representative is trained to answer any Pre-Owned Mercedes-Benz questions, including those about the Extended Limited Warranty program. As a Mercedes-Benz customer, you’re never further than a free phone call away from our Customer Assistance Center (1-800-FOR-MERCEDES) with a representative standing by to assist.

• 12-months, unlimited mileage
• 24-months or 24,000 miles for transmissions
• 48-months or 50,000 miles for engine and long blocks (same coverage as for a new Mercedes-Benz)

See your Mercedes-Benz Retailer for more on the Mercedes-Benz Spare Parts Limited Warranty.*

• All costs related to the replacement of wheels/tires (including labor mounting, balancing, valve stems, and taxes)
• Prorated coverage for the usable tread life of the tire
• Coverage for each wheel, and the tire that is mounted on it, for damage due to a road hazard*
• Unlimited number of claims

Additionally, First Class Wheel and Tire Protection “Plus” is now available as a part of the Mercedes-Benz First Class Appearance Package.

When you purchase First Class Wheel and Tire Protection “Plus” your coverage includes**:

• Cost coverage associated with replacement of wheels and tires due to road hazard*
• Wheel repair for most scrapes, scratches, and other cosmetic damages
• An unlimited number of service visits

Download First Class Wheel and Tire Protection

Our Emission Parts Warranty ensures that your vehicle is covered for 2-years or 24,000 miles, whichever comes first, for any repairs or replacements necessary for your Mercedes-Benz to meet emission standards. In addition, specific emission-related components are covered for 8-years or 80,000 miles, whichever comes first.

State Laws
In California, Maine, Massachusetts, Connecticut, Rhode Island, Pennsylvania, and Vermont, Mercedes-Benz vehicles are covered for 3-years or 50,000 miles, whichever comes first, in order to meet these states’ stringent anti-smog standards. In addition, certain emission-related parts are covered for 7-years or 70,000 miles, whichever comes first.